Georgia Department of Agriculture

The Georgia Department of Agriculture needed a simpler website to help users find key info on programs and regulations, increase business registration signups, and reduce phone calls about them.

My role and team

Senior Product Designer, Product Manager, Project Manager, Client Marketing team.

Project Goals

New platform and improving business registration signup

Timeline

3 months

My role and team

Senior Product Designer, Product Manager, Project Manager, Client Marketing team.

Project Goals

New platform and improving business registration signup

Timeline

3 months

Project overview

New brand new site

GDA needed a site that reflected its mission and made it easier for constituents to access services.

New brand new site

GDA needed a site that reflected its mission and made it easier for constituents to access services.

The challenge

Improve access to information, modernize forms, and introduce a consistent design system.

The challenge

Improve access to information, modernize forms, and introduce a consistent design system.

Results

The new site made content easier to find, increased form usage, and reduced calls and support requests.

Results

The new site made content easier to find, increased form usage, and reduced calls and support requests.

Read the full case study below

Read the full case study below

Organized for easy access

We restructured the site’s information architecture into clear divisions for easier navigation.

A fresh and local design system

We introduced a new brand to infuse the experience with a genuine Georgia feel.

More forms and less phone calls

We improved digital forms with intuitive design and simplified structures, making them more accessible and encouraging usage to improve data collection.

Helping users find what matters

We improved articles with concise formatting, clear headings, and strategic links to make them easy to scan and navigate, connecting users with relevant content for a smoother reading experience.

Scaling with a design system

We built a robust design system to speed up page creation and iteration while keeping visuals and interactions consistent. This approach improved efficiency and ensured a cohesive, user-friendly experience across the site.

The change led to more business registration submissions, fewer phone inquiries, and a smoother, more accessible user experience.

I love
designing
big footers


I love
designing
big footers


I love
designing
big footers