2022SaaS Platform
Design Labs
Design Labs is an AI powered knowledge share platform for corporate teams. We've been assigned to define and design a platform that allowed for seamless content creation and team interactivity between corporate folk.

Challenge


Our team goal was to define the design and features of the platform, that would be powered by AI in order to group content and people, allowing for interactivity and connection between the teams. The name of client, product and branding was changed due to an NDA.

Defining the Problem

Competitive Analysis

Due to the nature of the project, our initial exercise was to do a competitive analysis in other platforms that feature communities, user interactivity and content creation.

Defining the Problem

After gathering info, we organized each competitor with a ‘how might we’ exercise.

Sketching
Ideas

First Iteration

After prioritizing the features we started sketching some screens for the initial idea of the product, which focused mostly on content shared by other people.


Iterating

User Feedback

We ran a few user testing sessions in order to get user engagement and feedback and heard a lot of noise on lack of content creation feature, we also got feedback on visuals in mostly aligning them with the current brand, meaning we would switch to a dark mode interface.

Grouping Content


The Solution

one of the main features of the platform was allowing content to be grouped by AI and having conversations and interactivity within those groups.

Bear in mind that this project was designed prior to Chat GPT so LLM possibilities were within academic realms.


The Solution

Searching and Connecting with People

Allowing people to be searched and connected was on of the three top priorities of the product, this would allow employees from different cities and sectors to know more about eachother’s work.

Creating Content


The Solution

Last but not least, creating content was the core of the experience, this is how employees would share their knowledge, work or not work related, design labs is a platform for experiences within enterprises to be shared.

This is also a place where LLMs would be explored with companion AI being a possibility for content creation.

Learnings, and Next Steps

The project allowed us to have a first take on what conceptual LLMs could provide on knowledge share platform, that empower big enterprises employees to connect within the organization

A lot of the limitations and challenges within the project were faced because of how early AI was at the moment, a new iteration of the product in 2023 would allow us to tackle many challenges and features with open eyes now that AI and companion apps are fairly popular.

Thanks for reading

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2021Website Redesign
University of Mary Washington